Returns policy

Returns policy

We will happily replace or refund any product that has been incorrectly supplied, or is faulty or damaged upon receipt.

All products returned to us must be in good condition and in their original packaging.

Sometimes an odour can occur for a brief time that is caused by the manufacturing methods of foam production. Any occasional odour may take up to two months to pass, depending on the type of foam used. Foam products can also vary in colour due to manufacturing processes, or change colour due to exposure to chemicals, sunlight or air. We do not accept returns for variance in colour or odours due to the natural manufacturing process.    

To return an item, please send it to:
Belfield Foam
Hallam Fields Road
Ilkeston
Derby
DE7 4AZ

Or you can call us on 0115 907 1791 or email us at enquiries@belfieldfoam.com to arrange a collection.

Refunds for faulty or incorrect items will be made within 7 working days of receipt at Belfield Foam.