Testimonials

What our customers say about us

We pride ourselves on our outstanding customer service, knowledge and quality.
But don't just take our word for it, see what our customers say about us.

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YOUR RESPONSES WERE EXCEPTIONAL

Just a note to thank you so much for your help over the last two weeks. Your responses were exceptional - polite, helpful and friendly

MRS P MAR 20

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did what you promised

Thank you so much for our cushions. We would also like to thank you for all your help as you always did what you promised. I think you are a credit to Belfield

MRS C MARCH 20

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impressive customer service

So impressed with your customer service! It gives me great incentive to come your way should we feel like a complete upholstery makeover!

MS W FEB 20

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very polite and helpful

Just to let you know that we have collected our mattress and to say thank you for all your help in buying a replacement. We would also like to thank the staff that helped us with our collection as they were both very polite and helpful. When we need new lounge furnishings you will be our first port of call

MR & MRS E JAN 20

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fits perfectly

I just wanted to say thank you for all your help at Belfield in producing my seat end panel. It fits perfectly and matches the caravan upholstery beautifully. I’m sorry I haven’t emailed sooner as although it arrived slightly earlier than the date you forecast (28th November) I haven’t had chance to get to my caravan until today to check all was OK, which it is.

So thanks again and may I wish you all a very Merry Christmas and a Happy New Year.

MR S. DEC 2019

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Excellent service

Just a short note to let you know how pleased i am with my cushions i received today after you had refilled them with interior sprung innards. Just like caravan cushions used to be some years ago, far better than solid foam. Excellent service from start to finish. Even the TNT driver was a very pleasant person.

MR W, NOV 2019

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Big improvement

I have received my new cushion as promised and it fits perfect as usual! Big improvement for seating space and mush appreciated for your help! Please pass on my thanks to Kelly and the team

MR G, NOV 2019

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service was great

We would like to thank you for the seat cushions you have just made for us. They arrived yesterday, we are happy with them and your service was great too.

MRS F, OCTOBER 2019

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Recommending them

Got the cushions back, all good and brilliant on last weeks use, not a single problem. Recommending them to a lot of others in the Unicorn 4 Facebook group

MR M, SEPT 2019

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so pleased

Hi guys, all seats received in excellent order. Just how we wanted them, thank you so much, so pleased

MR K, AUG 2019

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Very quick and efficient

Thank you very much for all your help and advice and can I say how smooth it all went today. Very quick and efficient

MR L, MAY 2019

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pleased with the prompt service

To advise safe delivery of the scatter cushions we ordered from you. Thank you for keeping us informed and updated. We are pleased with the prompt service and attention we have received

MR & MRS J, MAY 2019

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thrilled

We are thrilled with the work you have all done. The cushions are excellent and do exactly what we wanted. Thanks to all at Belfield who were involved, but particularly to Kim and Scott. We’ll tell everyone how pleased we are!

MR & MRS W, MAY 2019

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just perfect

My husband and I are so pleased with the new curtains and love the pattern. Everything is just perfect. I want to say a huge thank you for the lovely curtains and sending you our best wishes

MRS S, MAY 2019

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foam works perfectly

Just to say thank you for taking care of us yesterday. You and Scott were brilliant. The foam works perfectly, exactly as Scott said it would. Sitting here, at the right height, is so much more comfortable

MR W, APRIL 2019

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Thanks for your help

Just a quick note to say that we received the tie backs and we’re really pleased with the finished result. Thanks for all your help with the order

MS A, APRIL 2019

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Over the moon

I just wanted to say a huge thank you for all the help you’ve given us over the new cushions. They arrived yesterday and we are already in love with them. Really firm, perfect fit, great workmanship. Over the moon!!! Thank you so much

MR B, JAN 2019

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thrilled

I received my cushions today and my Husband and I are thrilled to bits with them. I would really like to thank the sales lady whom I dealt with, she was extremely helpful, very professional and courteous. I will certainly be recommending your company, thank you once again

MRS K, DECEMBER 2018

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worth every penny

On behalf of my wife and myself I’d like to say:

From the point of my initial phone enquiry, your representative listened carefully to my enquiry, she was clearly knowledgeable about her product and through careful questioning she identified my specific need and was able to make an appropriate recommendation.She was also technically competent in that she even thought to advise me to make specific measurements to ensure the recommended product would not obstruct window frame space…I hadn’t even thought about that, thankyou!

Excellent follow up customer service thereafter, we even received a call to apologise for a one day delay in delivery by your appointed courier. The product supplied is of the highest standard and worth every penny we have paid….tried and tested in our caravan over the last couple of nights, perfect night’s sleep, extremely comfortable. Would not hesitate in recommending you to others. Please pass on our thanks and appreciation to everyone involved

MR W, DECEMBER 2018

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no reservations recommending

I would like to show my appreciation of both the quality of the recent work your company carried in re-upholstering our caravan and the co-operative attitude of your staff.

Both the ordering processing section and the factory went all the way to ensure your high quality standards in customer care were maintained and indeed enhanced. I would have no reservations in recommending Belfield to anyone who asks”.

MR S, OCT 2018

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so happy

We want to thank your company for sorting out our seating issue in our new caravan. After buying the van, we soon realised that the front seating was not comfortable and having looked on the internet for a solution, your company was recommended. So we telephoned and have been so happy with your customer care and advice from the start. We now have excellent seating and comfort so that we can enjoy many holidays in the future in our caravan. Thank you!

MR W, SEPT 2018

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absolutely beautiful

The items arrived, thank you, they are absolutely beautiful. I will certainly recommend your service, workmanship and dealings with your company to anyone who asks

MRS R, SEPT 2018

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really appreciated

Just a quick line to let you know that the mattress fits perfect. Thanks once again for all your assistance and time spent organising the replacement one, it was really appreciated by us.

If you have a site where we can give a review, we would like to put one on to let other future customers know how excellent your customer services are. Once again, thank you for everything that you have done for us

MR G, AUGUST 2018

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excellent service

Our replacement seats arrived safely this morning and we are very pleased with them. We are looking forward to getting the caravan out and hopefully getting a better nights sleep. Many thanks for your excellent service

MR B, JULY 2018

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perfect match

Our replacement caravan seat arrived today only two weeks after order placed – a perfect match thank you. I have rarely dealt with such an efficient company. Particular thanks are due to Gemma who dealt with us throughout

MR C, JULY 2018

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Many thanks

I am delighted with the bed runners and scatter cushions for my 2018 Bailey caravan. Many thanks for all your help with my order

MRS G, MAY 2018

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easy and hassle free

We would like to take this opportunity to congratulate your company for providing excellent service both over the phone and in person. We ordered new base cushions for our caravan and from beginning to end, your staff made the whole process easy and hassle free, the new cushions are fabulous. We have now ordered a new mattress and again nothing was too much trouble

MR AND MRS H, MAY 2018

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great big thank you

Just wanted to say a great big thank you to you and your team at Belfield. We are currently away in our caravan and I have had the best sleep in our van for a long time. Your mattress has given me the best sleep ever, superb quality and comfort.

Thanks again to you all we have had excellent service from start to finish. Wish I had your bosses email so I can let him know what a great service we have had from you all

MRS A, MARCH 2018

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highly satisfied

We have received our new furnishings and curtains today for the caravan and have fitted them inside. Tell the team they have done an excellent job and we are highly satisfied with everything, thanks a lot

MR P, MARCH 2018

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fantastic!

Just wanted to say “Thank you” to you and your team. The bespoke mattress toppers have arrived and are fantastic! Looking forward to a more comfortable sleep in our motorhome now!

MR M, MARCH 2018

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pristine

The new pillows have arrived and look pristine. Many thanks for your excellent customer support

MR M, JANUARY 2018

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wonderful job

We collected the cushions today, a big thank you for a wonderful job, they are exactly what we wanted

MR B, JANUARY 2018

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professional, efficient service

Just received the items, absolutely spot on. Thank you so much for all your help. I will highly recommend you and Belfield for a very professional, efficient service

MRS S, JANUARY 2018

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outstanding service

You’ve been so kind, I really appreciate your outstanding service, thank you so much for bothering to take my enquiry further

MR N,OCTOBER 2017

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we are delighted

Just a short email to advise that the new upholstery has been fitted and we are delighted with it. Your engineer did a fantastic job of fitting it all and we are now sitting comfortably. Thank you for your help and assistance with this project

MR & MRS R, SEPTEMBER 2017

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little star

You are a little star and I now have all the info I need to start getting really excited about our new special delivery on wheels…You have offered excellent service and we are very grateful

MS E, JUNE 2017

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look superb

I wish to let you know that we received our seats/cushions ok and have now fitted them in our caravan. They are a perfect fit and my wife and I are delighted with them and think they look superb. Thank you for all your patience in helping us select the right material and for then seeing the job through. We think the choice was spot on. Will you pass on my grateful thanks to the staff who carried out the actual refurb and congratulate them on their extremely high standard of workmanship.

MR A, MAY 2017

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Very many thanks

The cushions have just arrived back. Very many thanks to you all at Belfield for a wonderful service, I cannot speak highly enough of you

MR T, MAY 2017

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huge thank you

Just to say a huge thank you for supplying the new voiles for our static caravan. Very pleased with them and can’t wait to hang them and be the envy of the whole site. Beware, you could be flooded with orders! It was kind of you to telephone before dispatch – next day delivery and ready to hang this weekend. Thank you Belfield

MRS E, MAY 2017

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outstanding

Just a word to say how happy we are with the curtains received today. A special thank you for the service you provided, outstanding from start to finish

MR L, MAY 2017

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splendid job

My cushion arrived today – thank you and what a splendid job! It was definitely worth asking your firm to do it

MR A, MAY 2017

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great service

Just to let you know the voiles were delivered Friday and we have just put them up in the caravan. We are very pleased with them and the great service we have received from yourself. Thanks again.

MR K, MAY 2017

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amazing

The new cushions are absolutely amazing and along with the new curtains, it all looks awesome. Thank you so much for all your help, you’ve been amazing and we will certainly recommend you if we get the chance

MRS G, APRIL 2017

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a pleasure

I’ve just visited our caravan and I am absolutely delighted with the refurbishment completed by your company. Please pass on our thanks to the upholsterers and installation engineer and a big thank you to yourself for being so helpful. It was a pleasure dealing with you and your company

MR P, APRIL 2017

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looks a treat

Just to say we received the replacement upholstery for our van and are delighted with the job you’ve made of it. It fits exactly and looks a treat. Many thanks for your prompt, high quality service

MR S, APRIL 2017

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great customer service

I have received the curtains, they look so much better than the original ones. Can’t wait to see them in the van. Thanks for all your help and great customer service

MRS B, MARCH 2017

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first rate

Can I say that I found your engineer to be very professional and knowledgeable and he did a first rate and efficient job

MR P, MARCH 2017

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fit perfectly

The zipped covers are exactly what I wanted and fit perfectly so many thanks indeed for arranging things

MR & MRS W, MARCH 2017

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Thank you

Thank you for your help with purchase of my mattress. I am sleeping so much better now. Please also pass on my thanks to all who made it

MS H, JANUARY 2017

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superb quality

Thank you for all your hard work and efforts with regard to my order for replacement cushions for my caravan. The new soft furnishings are of superb quality and are a perfect fit. I really appreciate the time and attention to detail you have applied to my individual order

MR W, DECEMBER 2016

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extremely well made

Thank you for the prompt delivery of my motorhome scatter cushion order. Excellent quality and extremely well made. I would fully endorse and recommend your services to anyone. Thank you again

MR D, AUGUST 2016

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delighted

The job you have done is fantastic, good workmanship and well finished. We are delighted, it is better than before and is like a new van. Thank you all so much, a great job well done

MRS F, AUGUST 2016

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impressed

Thank you for all your help today, I must say I was well impressed with the way you dealt with my enquiry

MR T, JUNE 2016

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outstanding

Thank you so much, your customer service is outstanding and very much appreciated

MRS B, MAY 2016

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Highly recommended!

Just received the cushions. Just fitted them, perfect fit. They look great, totally professionally made, totally professional service. Great value for money. Highly recommended! Thank you for all your help

MR G, APRIL 2016

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extremely comfortable

Just a quick thank you, we had a chance to use the mattress topper just last week and it fitted the caravan bed exactly and was extremely comfortable. Thank you for all your assistance

MR B, APRIL 2016