• Tel: 0115 907 1791 | info@belfielddirect.com

We pride ourselves on our outstanding customer service, knowledge and quality.
But don't just take our word for it, See what our customers say about us.

“I just wanted to say a huge thank you for all the help you’ve given us over the new cushions. They arrived yesterday and we are already in love with them. Really firm, perfect fit, great workmanship. Over the moon!!! Thank you so much”

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Mr B, Jan 2019

“On behalf of my wife and myself I’d like to say:

From the point of my initial phone enquiry, your representative listened carefully to my enquiry, she was clearly knowledgeable about her product and through careful questioning she identified my specific need and was able to make an appropriate recommendation.

She was also technically competent in that she even thought to advise me to make specific measurements to ensure the recommended product would not obstruct window frame space…I hadn’t even thought about that, thankyou!

Excellent follow up customer service thereafter, we even received a call to apologise for a one day delay in delivery by your appointed courier.

The product supplied is of the highest standard and worth every penny we have paid….tried and tested in our caravan over the last couple of nights, perfect night’s sleep, extremely comfortable.

Would not hesitate in recommending you to others.

Please pass on our thanks and appreciation to everyone involved”

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Mr W, December 2018

“I received my cushions today and my Husband and I are thrilled to bits with them. I would really like to thank the sales lady whom I dealt with, she was extremely helpful, very professional and courteous. I will certainly be recommending your company, thank you once again”

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Mrs K, December 2018

“We want to thank your company for sorting out our seating issue in our new caravan. After buying the van, we soon realised that the front seating was not comfortable and having looked on the internet for a solution, your company was recommended. So we telephoned and have been so happy with your customer care and advice from the start. We now have excellent seating and comfort so that we can enjoy many holidays in the future in our caravan. Thank you!”

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Mr W, Sept 2018

“The items arrived, thank you, they are absolutely beautiful. I will certainly recommend your service, workmanship and dealings with your company to anyone who asks”

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Mrs R, Sept 2018

“I would like to show my appreciation of both the quality of the recent work your company carried in re-upholstering our caravan and the co-operative attitude of your staff.

Both the ordering processing section and the factory went all the way to ensure your high quality standards in customer care were maintained and indeed enhanced. I would have no reservations in recommending Belfield to anyone who asks”.

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Mr S, Oct 2018

“Just a quick line to let you know that the mattress fits perfect. Thanks once again for all your assistance and time spent organising the replacement one, it was really appreciated by us.

If you have a site where we can give a review, we would like to put one on to let other future customers know how excellent your customer services are. Once again, thank you for everything that you have done for us”.

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Mr G, August 2018

“Our replacement seats arrived safely this morning and we are very pleased with them. We are looking forward to getting the caravan out and hopefully getting a better nights sleep. Many thanks for your excellent service”

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Mr B, July 2018

“Our replacement caravan seat arrived today only two weeks after order placed – a perfect match thank you. I have rarely dealt with such an efficient company. Particular thanks are due to Gemma who dealt with us throughout”

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Mr C, July 2018

“I am delighted with the bed runners and scatter cushions for my 2018 Bailey caravan. Many thanks for all your help with my order”

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Mrs G, May 2018

“We would like to take this opportunity to congratulate your company for providing excellent service both over the phone and in person. We ordered new base cushions for our caravan and from beginning to end, your staff made the whole process easy and hassle free, the new cushions are fabulous. We have now ordered a new mattress and again nothing was too much trouble”.

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Mr and Mrs H, May 2018

“We have received our new furnishings and curtains today for the caravan and have fitted them inside. Tell the team they have done an excellent job and we are highly satisfied with everything, thanks a lot”

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Mr P, March 2018

“Just wanted to say a great big thank you to you and your team at Belfield. We are currently away in our caravan and I have had the best sleep in our van for a long time. Your mattress has given me the best sleep ever, superb quality and comfort.

Thanks again to you all we have had excellent service from start to finish. Wish I had your bosses email so I can let him know what a great service we have had from you all”

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Mrs A, March 2018

“Just wanted to say “Thank you” to you and your team. The bespoke mattress toppers have arrived and are fantastic! Looking forward to a more comfortable sleep in our motorhome now!”

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Mr M, March 2018

“The new pillows have arrived and look pristine. Many thanks for your excellent customer support”

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Mr M, January 2018

“We collected the cushions today, a big thank you for a wonderful job, they are exactly what we wanted”

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Mr B, January 2018

“Just received the items, absolutely spot on. Thank you so much for all your help. I will highly recommend you and Belfield for a very professional, efficient service”

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Mrs S, January 2018

“You’ve been so kind, I really appreciate your outstanding service, thank you so much for bothering to take my enquiry further”

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Mr N,October 2017

“Just a short email to advise that the new upholstery has been fitted and we are delighted with it. Your engineer did a fantastic job of fitting it all and we are now sitting comfortably. Thank you for your help and assistance with this project”

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Mr & Mrs R, September 2017

“We are very happy, the curtains and upholstery are a perfect match”

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Mr B, July 2017